Privacy Policy

1. Information We Collect

When you book a safari or contact us through our website, we may collect the following information:

• Personal Identification Information: Name, email address, phone number
• Booking Information: Safari dates, number of persons, preferred package
• Communication Data: Messages you send us via contact forms or email
• Technical Data: IP address, browser type, device information (collected automatically)

2. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your safari bookings
• To communicate with you about your booking
• To send booking confirmations and updates
• To respond to your inquiries and provide customer support
• To improve our services and website experience
• To comply with legal requirements and forest department regulations

3. Data Protection & Security

We implement appropriate security measures to protect your personal information:

• Secure transmission of data using encryption
• Limited access to personal information to authorized personnel only
• Regular security assessments of our systems
• Secure storage of physical and digital records

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With forest department authorities as required for permit processing
• With our safari guides and drivers for operational purposes
• When required by law or to protect our legal rights
• With service providers who assist in our operations (under confidentiality agreements)

5. Data Retention

We retain your personal information only for as long as necessary:

• Booking information: 2 years from the date of safari completion
• Communication records: 1 year from last contact
• Financial records: 7 years as required by law
• Forest department permit records: As required by government regulations

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

7. Cookies & Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website performance

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, WhatsApp). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.